Privacy Policy

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Sans Limite LLC ("K9Clean", "we", "us", "our") respects your privacy. This policy explains what we collect, how we use it, and your choices.

Information We Collect

Account & order info: name, email, phone, shipping/billing address, payment method (processed by our payment provider, not stored by us).
Website usage: IP address, browser, device type, pages viewed, referring URL, cookie identifiers.
Communication: messages you send us via email or contact form.

How We Use Information

To process and ship your orders.
To manage your subscription and account.
To respond to customer support requests.
To send order confirmations, shipping updates, and (with your consent) marketing emails.
To improve our website, products, and services.
To detect and prevent fraud.

Sharing

We do not sell or rent your personal information. We share only with service providers that help us operate the store: payment processors, shipping carriers, email delivery, analytics, and customer support tools. All are bound by confidentiality obligations.

Cookies

We use cookies to keep you signed in, remember your cart, and understand site usage. You can disable cookies in your browser, though some features may not work.

Marketing Communications

You can unsubscribe from marketing emails at any time using the link in any email or by contacting us.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal data. Email support@k9clean.shop and we'll respond within 30 days.

Data Retention

We keep order and account data for as long as needed to serve you and meet legal obligations (typically 7 years for tax records).

Children's Privacy

Our site is not directed to children under 13, and we do not knowingly collect data from them.

Changes

We may update this policy. Material changes will be posted here with a new "Last updated" date.

Contact

Sans Limite LLC — support@k9clean.shop